Resources | ULG - Professional Language Translation

fast-responsive-language-procedures-strengthened-legal-case-study

Case Studies

001: How fast and responsive language procedures strengthened a £2 billion ...

Impending court appearances and immense documentation volumes faced a globally regarded law firm. ULG’s quick response and seamless operating procedures delivered the highly-sensitive translation ...

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increasing-productivity-with-a-content-management-system-case-study

Case Studies

002: Increasing Productivity with a Content Management System

When an international heavy equipment manufacturer found manuals for translation were piling up, they integrated a language management tool. The result? A 40 percent cost savings.

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Case Studies

003: eLearning Localization Moves Fast for Children’s Education Initiative

With two weeks until launch, a global IT company needed an efficient, creative solution for localizing more than 14,000 words.

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Case Studies

004: How a Localized eLearning Program Engaged Thousands of Global ...

When a healthcare manufacturer launched a company-wide training program, extensive translation and localization was needed. ULG’s linguistic expertise swiftly tackled the 30,000 words of technical ...

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automated-translation-process-saves-company-on-legal-case-study

Case Studies

005: Automated Translation Process Saves Company Thousands on Legal Case

A global energy corporation needed a customized solution that would bring together a 100‑lawyer defense team in a key cross-border case, and the results were astounding.

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health-insurance-provider-stayed-ahead-patient-protection-laws-case-study

Case Studies

006: How One Healthcare Company Stayed Ahead of Sweeping Patient ...

When the Affordable Care Act passed, the new translation requirements left many health insurers scrambling. With the partnership of ULG, here’s how one avoided noncompliance penalties by translating ...

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medical-device-company-launces-global-rebranding-case-study

Case Studies

007: Medical Device Company Launches Global Rebranding Initiative

A large global Class III medical device manufacturer decided to conduct a master branding initiative. After completing a number of acquisitions and spin-offs, they recognized an opportunity to ...

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cro-accelerates-language-translation-and-reduced-costs-case-study

Case Studies

008: Global CRO Accelerates Language Translations and Reduces Costs

A Clinical Research Organization (CRO) came to us with a large volume of technical medical data and an ineffective translation system.

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manufacturing-technology-company-cut-localization-costs-case-study

Case Studies

009: Manufacturing and Technology Company Cut Localization Costs by 30 ...

Discover how an automated content workflow not only reduced spending, but upped productivity and decreased time to market.

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Case Studies

010: CRO Streamlines with a Single-Source, Centralized Localization Program

Here’s how ULG enabled the team with intuitive software for tracking and submitting, and translation memory capabilities that reduced the cost of unnecessary translation by 12 percent.

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newspaper-increase-revenue-readership-with-translation-workflow-case-study

Case Studies

011: Newspaper Increases Revenue and Readership with ULG Translation ...

A top newspaper in Spain used Machine Translation System to increase both readership and revenue.

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Case Studies

014: A 48-Hour Deadline Requires Speed and Expertise for Legal Case

When a globally recognized fashion brand became embroiled in a patent lawsuit in Thailand, the cross-border litigation called for the translation of critical case materials. As is common in the legal ...

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Case Studies

015: Customized Machine Translation Solution Delivers Dramatic Cost Savings

A global Life Sciences company was bogged down by its human translation process. By using a flexible, AI-driven language platform, new levels of productivity and financial return became possible.

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manufacturing-company-meets-quality-standards-cutting-costs-case-study

Case Studies

016: Manufacturing Company Meets Quality Standards While Cutting Costs

Compromised quality can come with serious consequences in the manufacturing industry. Here’s how one multinational company pulled off compliance in six languages and ended up saving money.

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healthcare-translations-meet-quality-standards-case-study

Case Studies

017: ULG Completes Successful Neural Machine Translation LQA for Fortune ...

Inaccurate translations can lead to harmful results in the medical technology space. Discover how one company vetted the language quality of numerous machine translated documents and assured all NMT ...

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Case Studies

018: How a Fortune 500 Payer Reduced Medical Claims Translation Costs by ...

A major U.S. Health Insurer processing thousands of medical claims per month, from a globally distributed workforce, wanted to reduce turn-around time and manage costs, whilst adhering to a 99.5% ...

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Case Studies

019: Maintaining Brand Identity Across International Markets

Working with DAKINE to fully understand the business goals of their glove product line, ULG provided a streamlined translation and localization solution for French, Italian, German, Spanish and ...

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Case Studies

020: Global Tech Company Experiences Lower Costs and Faster Turnaround by ...

Many organizations get caught in the quagmire of duplicated translations and the slow process of constantly updating collateral. By proactively building term glossaries and a Translation Memory, this ...

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Case Studies

021: Addressing Governance, Risk & Compliance for Today’s ...

ULG partnered with NAVEX Global to help cut administrative overhead, reduce communication issues and eliminate project inefficiencies. The two companies now complete nearly 1,000 projects together ...

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healthcare-center-increases-patient-aca-enrollment-with-translations-case-study

Case Studies

022: Healthcare Center Increases Patient ACA Enrollment with Translations

North East Medical Services supports multiple diverse populations. When new healthcare regulations rolled out, they found an impactful way to communicate the critical updates with the limited English ...

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Case Studies

023: Health Insurer Improves Member Engagement and HRA Completion Rates

How United Language Group deployed multifaceted solutions supported by specialized bilingual resources to drive member engagement and improve Star ratings within diverse populations for a key insurer.

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increasing-quality-and-reducing-time-to-market-machine-translation-solution-case-study

Case Studies

025: Increasing Quality and Reducing Time to Market by Utilizing A ...

How Neural Machine Translation (NMT) engines can be customized to tackle large material volumes and client-specific corpora to increase quality while saving time and costs.

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manufacturer-integrates-secure-on-premise-machine-translation-solution-case-study

Case Studies

026: Manufacturer Integrates Secure On-Premise Machine Translation ...

When employees need to collaborate across borders and languages, security and speed are key. That’s why this leading industrial manufacturer harnessed Machine Translation to streamline its internal ...

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Case Studies

027: How Domain‑Specific Neural Machine Translation Solutions Support ...

ULG created and trained domain-specific Neural MachineTranslation (NMT) engines and tested their effectiveness across multiple domains. The results? A methodology that can be applied to sub-domains ...

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Case Studies

028: Technology Company Integrates a Neural Machine Translation Solution ...

When a large Fortune 100 company was looking for a way to translate its highly regulated content as well as streamline internal communications, ULG mapped out a custom translation workflow that had ...

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Case Studies

029: Oracle's Translation Process Transformation

Oracle partnered with United Language Group to transform its translation process. Resulting in an 80% improvement in cycle turnaround time

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Case Studies

030: Over-the-Phone Interpreting for Welfare Program Delivers Security and ...

Discover how United Language Group’s unique solutions allowed the largest social welfare provider in the country to better serve the public and ensure reliable and secure connection with qualified ...

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Case Studies

031: Using Data & Technology to Reduce Over-The-Phone Interpretation ...

With over 10 million members and 185,000 employees, this healthcare and health plan provider required a global LSP with strong technological capabilities and a vast interpreter network to bridge ...

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Case Studies

032: Emerson Translation Savings Case Study

Emerson, a world leader in manufacturing and automation solutions, partnered with United Language Group and saw a 40% decrease in cost per word translated.

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Case Studies

033: Law-Firm Ensures Information Security While Cutting Cost and ...

Compromised security can come with serious consequences in the legal industry. Discover how this law-firm is meeting demands for large data sets with extremely short deadlines in a secure workflow.

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Case Studies

034: Over-the-Phone Interpreting Service Supports the Country’s Largest ...

United Language Group’s reliable over-the-phone interpreting (OPI) services and highly qualified network of interpreters resulted in ULG being selected as the social welfare provider’s sole ...

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Case Studies

035: How a Healthcare Consortium Met Its Unique Data Collection ...

By using United Language Group fast and reliable over‑the‑phone interpreting services and medically qualified network of interpreters, a large US-based healthcare provider was able to increase the ...

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Case Studies

036: Meeting a 48-Hour Deadline for Interpretation Services at a COVID-19 ...

When a pandemic struck the US, this major government contractor needed a language partner that could move quickly. Here’s how United Language Group delivered critical interpreting services for ...

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Case Studies

037: How a Video Remote Interpreting Program Delivered Seamless Business ...

By partnering with United Language Group, a diversely populated municipality was able to implement a video remote interpretation program that harnessed the benefits of face‑to‑face interactions ...

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Case Studies

038: Using Video Remote Interpretation Services to Provide a Personal ...

A large healthcare consortium partnered with United Language Group to offer fast and reliable Video Remote Interpreting services that could connect patients to highly qualified interpreters within ...

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Case Studies

042: A Children's Hospital Uses Remote Simultaneous Interpretation

Children’s Hospital Used ULG's Remote Simultaneous Interpretation Solution to Run Consults for a Global Clinical Trial.

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Case Studies

043: The City of Denver Improves Vaccine Equity

The City and County of Denver partner with United Language Group to help bridge the language gap, ensure effective communication, and increase vaccination rates across the city.

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Case Studies

045: Community Engagement Program Helps Payer Enter Diverse Markets

How a major U.S. Health Insurer implemented United Language Group’s Community Engagement Solution to increase limited English proficient (LEP) member acquisition and boost market engagement and ...

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Case Studies

046: Health Screenings

How United Language Group helped the Philadelphia Department of Public Health provide vital COVID-19 screenings and medical evaluations to 25,000 Afghan refugees with 48 hours' notice.

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Case Studies

047: A Major U.S. Health Insurer Achieves 4X Increase in Member Acquisition

Using a culturally intelligent approach and a community-based strategy focused on multi-channel outreach, United Language Group maximized enrollment in untapped Hispanic markets.

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Case Studies

048: Innovative Workflow Streamlines Complex eLearning Localization Project

Discover how our localization team used cutting-edge technology, artificial intelligence (AI) tools and efficient project management to deliver a continually evolving eLearning project five days ...

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Case Studies

049: ULG Navigator Program Improves Access and Drives Engagement in North ...

With data driven approach and multi-channel, targeted outreach, the ULG Navigator program improved healthcare literacy, increased care access, and built trust with diverse populations.

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Case Studies

050: How A Streamlined In-Country Review Process Improved Efficiency and ...

In-country review improves translation quality and brand adherence. Discover how our translation team helped a multinational medical manufacturer and distributor with a presence in over 30 countries, ...

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Case Studies

051: Custom Translation Workflows Provide a Scalable Solution for ...

A leading global consulting company was looking for a language solutions partner to integrate into their new pharmacovigilance service offering. They needed translations and post-editing in a variety ...

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Ebooks

4 Key Questions to Ensure A Successful Document Review Process

By outsourcing document review, a litigation team can staff up or down as necessary to meet deadlines and respond to sudden changes in the case. When it comes to litigation, analogies drawn from the ...

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Ebooks

4 Things to Consider When Choosing the Right Interpreter

The translation and interpretation industry is big business -- $40 billion worth of business to be exact. And that number is expected to grow in the near future.

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Ebooks

72 Hours That Could Cost You Millions: A Guide to Data Breach Response and ...

And the stakes are about to get even higher — higher than many U.S.-based companies realize- when the European Union’s (EU) General Data Protection Regulation (GDPR) goes into effect on May 25, 2018. ...

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Arabic with the most common COVID-19 phrases.

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Chinese-Simplified with the most common COVID-19 phrases.

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Farsi with the most common COVID-19 phrases.

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Haitian-Creole with the most common COVID-19 phrases.

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Korean with the most common COVID-19 phrases.

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Spanish with the most common COVID-19 phrases.

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Tagalog with the most common COVID-19 phrases.

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Urdu with the most common COVID-19 phrases.

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COVID-19

Commonly Used COVID-19 Phrases to Help Hospitals and Care Facilities ...

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Vietnamese with the most common COVID-19 phrases.

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Ebooks

Corporate Compliance in the Life Sciences: Anti-Bribery + Anti-Corruption ...

In many emerging markets, a growing middle class is wielding its discretionary income to demand a wider array of healthcare services. The worldwide aging population is also becoming a powerful buying ...

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Cultural Competence

Cultural Competence in Healthcare

Achieving cultural competency in the delivery of health care services can involve overcoming language barriers, bridging the health literacy gap, and navigating social and cultural differences in ...

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Ebooks

Ensuring Best Practices: ISO Standards and Language Service Providers

Words like “standards” and “quality” often make their way into conversations that surround global marketing and translation. Implementing a Quality Management System or abiding by certain industry ...

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Ebooks

Five Keys to Language Transparency and Optimized Reporting

Pharmacovigilance, an arm of patient care with a charter to make the best use of medicines and data for the treatment or prevention of disease, is taking on growing importance in global public health.

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Ebooks

Five Tips to Cut Translation Costs by 25 Percent or More

Given the current economy, companies large and small are looking for all possible means to reduce costs and maximize revenues.

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Ebooks

Four Practical Steps for Minimizing Your FCPA Risk

The process of managing due diligence for cross-border mergers and acquisitions (M&A) is becoming more challenging for a number of reasons, not the least of which is the U.S. government’s ...

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Ebooks

From "Detect" to "Prevent": How to Use Translation Solutions As a ...

As anti-corruption awareness continues to grow in importance at a global level, companies of all sizes are grappling with the question of what it takes to create an effective anti-corruption ...

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Language Access

Guide to Developing a Language Access Plan

A language access plan defines the resources your organization uses to effectively communicate with a diverse community of individuals, including those who are not fluent in English, are hard of ...

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Ebooks

How to Optimize Translations and Accelerate Time to Market

To succeed in the global business arena, companies that manufacture and distribute products must be agile, efficient and operationally adept at marketing in unique local geographies.

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Ebooks

ISO 27001: Data Security for the 21st Century

On the one hand, electronic data collection has made our lives easier and more manageable. But, on the other, the risk of data corruption has risen dramatically since the advent of the digital age, ...

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Ebooks

Language Access and the ACA: Obamacare's Effect on Language Laws

Commonly known as “Obamacare,” the ACA outlined new regulations for hospitals and clinics that receive federal funding as it relates to their “language access plan.”

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Looking for an LSP That Speaks Your Language?

Localization is personalization - crafted to meet the needs of your customers. Find out what sets ULG apart from other language solutions partners. Download our competitor comparison tool.

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Ebooks

Medical Interpretation and the Law: Regulations In the U.S.

Certified interpretation services have been shown to produce greater outcomes among Limited English Proficiency (LEP) patients, reducing the risk for physical injury- or death- inducing errors in ...

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Ebooks

Seven Tips For High-Yield Language Partnerships

The most effective translation and localization strategies align the best people, processes and technology to deliver multilingual content. Properly selected and managed, the right language service ...

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Ebooks

Six Critical Steps for a Winning Translation Strategy for Cross-Border ...

Litigation can be complex enough. Throw in 600 boxes of documents in Chinese or 20 gigabytes of Korean text and the discovery process takes on an entirely new dynamic. As you already know, managing ...

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Ebooks

The Complexities of Multilingual M&A Deals

Observers who closely monitor the mergers and acquisitions marketplace say that after an economically difficult couple of years, cross-border M&A deals are poised to make a comeback.

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Ebooks

The Five-Step Strategy for Quality and Risk-Managed Life Sciences ...

Companies in the life sciences industry face a particularly difficult set of challenges in bringing products to the global marketplace, not least of which is delivering multilingual content. The ...

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Ebooks

Top Five Tips and Tricks for Reducing eDisclosure Costs

The abundance of electronic information created and stored by large corporations has made the adoption of efficient disclosure practices a more important corporate objective than ever before.

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COVID-19

What You Need to Know About COVID-19 For Those Who Speak Arabic

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Arabic with what they need to know about COVID-19.

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COVID-19

What You Need to Know About COVID-19 For Those Who Speak English

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak English with what they need to know about COVID-19.

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COVID-19

What You Need to Know About COVID-19 For Those Who Speak French

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak French with what they need to know about COVID-19.

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COVID-19

What You Need to Know About COVID-19 For Those Who Speak Russian

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Russian with what they need to know about COVID-19.

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COVID-19

What You Need to Know About COVID-19 For Those Who Speak Spanish

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Spanish with what they need to know about COVID-19.

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COVID-19

What You Need to Know About COVID-19 For Those Who Speak Tagalog

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Tagalog with what they need to know about COVID-19.

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COVID-19

What You Need to Know About COVID-19 For Those Who Speak Vietnamese

This document was created for free by healthcare linguists at ULG, to help hospitals and care facilities working with communities who speak Vietnamese with what they need to know about COVID-19.

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eu-new-medical-device-regulations-mdr-and-ivdr-ebook

Ebooks

What You Need to Know About the EU's New Medical Device Regulations: MDR ...

The due date for compliance to MDR is rapidly approaching. These new regulations in a €100 billion global market are bound to make an impact and create some challenges. The European Union’s Medical ...

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Ebooks

Why Bilingual Employees Don't Cut It: The Importance of Certified Medical ...

In the United States there are roughly 25 million Limited English Proficiency (LEP) residents, and all over the globe there are countless numbers of individuals living in places where they do not ...

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