Resources

medical claim
Case Studies

018: How a Fortune 500 Payer Reduced Medical Claims Translation Costs by ...

A major U.S. Health Insurer processing thousands of medical claims per month, from a globally distributed workforce, wanted to reduce turn-around time and manage costs, whilst adhering to a 99.5% ...
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office with headsets
Case Studies

023: Health Insurer Improves Member Engagement and HRA Completion Rates

How United Language Group deployed multifaceted solutions supported by specialized bilingual resources to drive member engagement and improve Star ratings within diverse populations for a key insurer.
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city skyline
Case Studies

045: Community Engagement Program Helps Payer Enter Diverse Markets

How a major U.S. Health Insurer implemented United Language Group’s Community Engagement Solution to increase limited English proficient (LEP) member acquisition and boost market engagement and ...
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City of Philadelphia
Case Studies

046: Health Screenings

How United Language Group helped the Philadelphia Department of Public Health provide vital COVID-19 screenings and medical evaluations to 25,000 Afghan refugees with 48 hours' notice.
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Case Studies

047: A Major U.S. Health Insurer Achieves 4X Increase in Member Acquisition

Using a culturally intelligent approach and a community-based strategy focused on multi-channel outreach, United Language Group maximized enrollment in untapped Hispanic markets.
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Case Studies

048: Innovative Workflow Streamlines Complex eLearning Localization Project

Discover how our localization team used cutting-edge technology, artificial intelligence (AI) tools and efficient project management to deliver a continually evolving eLearning project five days ...
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Case Studies

049: ULG Navigator Program Improves Access and Drives Engagement in North ...

With data driven approach and multi-channel, targeted outreach, the ULG Navigator program improved healthcare literacy, increased care access, and built trust with diverse populations.
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Case Studies

050: How A Streamlined In-Country Review Process Improved Efficiency and ...

In-country review improves translation quality and brand adherence. Discover how our translation team helped a multinational medical manufacturer and distributor with a presence in over 30 countries, ...
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Case Studies

051: Custom Translation Workflows Provide a Scalable Solution for ...

A leading global consulting company was looking for a language solutions partner to integrate into their new pharmacovigilance service offering. They needed translations and post-editing in a variety ...
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