Life Science Case Studies

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Obamacare Patient Protection Laws Require Health Insurance Company to Overhaul Its Communication Management Platform

A large U.S. healthcare company serves multiple markets with numerous healthcare plans. Under Patient Protection and Affordable Care Act (PPACA, commonly called ObamaCare) rules, it and other healthcare entities must now provide translated materials to certain “threshold” populations of customers who do not use English as their first language.
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ULG Case Study 006: Obamacare Patient Protection Laws
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