With expanding global clinical trials and stricter regulatory requirements, life sciences companies face growing pressure to translate faster without losing accuracy. AI-powered machine translation (M...
Every patient deserves to be understood, no matter their language or communication needs. Empowering your healthcare organization to better connect with patients who have language needs, accessibility...
Machine translation (MT) offers promising benefits for organizations to speed up time to market, translate larger volumes, and maintain content consistency. It’s impossible to ignore the potential rew...
In every annual enrollment period, health plans need to ensure they meet compliance standards, tight deadlines, and budgetary requirements. This year, with updates to Section 1557 of the Affordable Ca...
The quality and security of your translation and interpretation services can make or break your brand’s reputation and impact your goals. So, a key question for buyers when choosing a language service...
User experience is a huge differentiator in a commercial world crowded with options: Succeeding in today’s global marketplace is about much more than an outstanding product or amazing customer service...
Studies reveal that more than 25 million Americans require language assistance for daily activities. With the help of over-the-phone interpretation (OPI), you can connect your multilingual customers ...
With a focus on advancing health equity and reducing disparities in health care access, the Department of Health and Human Services (HHS) published a final rule in May 2024 to revise Section 1557 of t...
Taking a marketing campaign global is a large investment in terms of time, cost, and effort. The last thing anyone wants is for that launch to flop because of a cultural oversight, but it happens more...
In a world where almost 68 million people in the U.S. speak a language other than English at home, the real challenge isn't deciding if language access services are necessary but figuring out which se...
Is your localization budget working as hard as it could be? Optimizing your localization budget demands more than just careful planning; it requires a strategic approach tailored to your brand's uniqu...
The need for clear, instant communication across languages is exploding in healthcare, education, courtrooms, and more. Compliance with relevant regulations is a key driver of this demand, but it's no...
AI-powered neural machine translation (NMT) has the potential to unite us across miles and languages. But there’s a dark side: it also has the potential to unwittingly reinforce societal biases by pro...
In today’s online and connected world, more companies than ever rely on global teams. This business model offers several advantages, including the ability to recruit top talent worldwide, gain local e...
According to the US Census, approximately 68 million Americans speak a language other than English at home. Many of these people need interpreting services to communicate effectively in English and av...
As we step into 2024, healthcare organizations are embracing a pivotal role as champions of equity and accessibility. In the current regulatory environment, inclusive care and equal access to critical...
With over 500 million Spanish speakers worldwide, localizing for the Spanish-speaking market unlocks a world of opportunity. But if you think all 25 Spanish-speaking markets are the same, think again....
Is your company getting the maximum value for the money you spend on translation and interpretation costs? Developing a strong language access program is the key to supporting a multilingual, diverse ...
Global businesses had to work hard to keep up with all the changes in 2023. Fueled by ChatGPT and its generative AI siblings, demand for content continued to skyrocket, and demand for translation, int...
Currently, 71% of countries have data privacy laws, and those laws are becoming increasingly complex and mature as regulatory bodies and government agencies increase their understanding of the value a...
Are you settling for a “good enough” interpretation provider when exceptional service is within reach? The idea of switching interpretation vendors can feel like more trouble than it’s worth if your c...
From faster turnaround times to increased content, the benefits of AI translation are real and compelling. Google Translate processes at least 146 billion words a day. According to Nimdzi Insights, Ne...
Machine Translation (MT) and generative Artificial Intelligence (AI) are changing the multilingual content production game, helping organizations connect with more customers from different linguistic ...
The focus on health equity continues to be a pivotal force in the healthcare industry's evolution. With 2024 on the horizon, health systems and health plans are set to intensify their efforts to addre...
Free machine translation (MT) tools such as Google Translate are alluring for businesses that want to optimize their translation budget or speed up their translation processes. What could be cheaper t...
In today's international marketplace, global branding is a powerful tool for businesses aiming to connect with multicultural, multilingual audiences. Brands that resonate with local audiences thrive, ...
Whether it’s through websites, apps, patient portals, SMS, or chat, healthcare consumers are demanding the same easy and user-friendly digital experiences they’ve grown accustomed to from retail, bank...
Artificial Intelligence (AI) is everywhere you look, transforming the way we communicate and do business. Generative AI and large language models (LLMs) such as ChatGPT are grabbing headlines for thei...
In this day and age, our comfort with and desire for remote communication is stronger than ever before, creating new challenges and opportunities. One relevant example is from healthcare: the telemedi...
Since its inception, the impact of OpenAI’s ChatGPT has been huge. This unique technology continues to grow and is not going anywhere. ChatGPT consistently dominates the news cycle; every week there’s...
As businesses expand into new markets, they’re engaging with more multicultural consumers than ever before. According to Collage Group, these consumers are more likely to support brands that are relev...
Creating culturally relevant experiences is essential for businesses that are trying to engage with multicultural audiences. In a recent blog post, we described how cultural irrelevance can hurt your ...
Multicultural consumers are now the fastest-growing group of consumers in the United States and currently represent 42% of the U.S. population. Also, non-U.S. markets represent 84% of the world’s purc...
Our team at ULG has developed a seamless and easily deployable language translation connector API between our OctaveTMS platform and the Adobe Experience Manager (AEM) Cloud. OctaveTMS offers an end-t...
Streamline Localization + Translation Projects Using ULG's Integration with Veeva Vault PromoMats United Language Group (ULG) is an official Veeva Technology partner. Through this partnership, ULG has...
In today's globalized world, effective communication across language barriers has never been more important. Translation can help businesses expand into new markets and communicate more effectively wi...
The U.S. population is becoming increasingly diverse. According to the Collage Group, between 2013 and 2019, the U.S. multicultural population accounts for more than 100% of the country’s growth and m...
Is your organization ready for the upcoming regulatory changes affecting medical devices and clinical trials in the European Union (EU) and the United States (U.S.)? Both the EU and the U.S. have rece...
As we reach the end of the public health emergency in the United States, healthcare professionals will revert to addressing healthcare issues such as non-communicable diseases (NCDs). At-home diagnost...
State and local governments are navigating an era of increasing diversity and demand for language access from both constituents and the federal government. According to the U.S. Census Bureau, over 25...
In the United States, 67.8 million people speak a language other than English, and for healthcare organizations, ensuring language access and health equity are critical for improving access to care an...
An optimized, proactive language access plan (LAP) provides a competitive advantage in today’s multicultural environment by helping you reach people where they are. The U.S. population is growing more...
What is localization? Localization is the use of translation with a cultural lens to create connection. Many use the terms localization and translation synonymously. However, while the two words are c...
Did you know more than 350 languages are spoken in the U.S. and nearly a quarter of the American population primarily speaks a language other than English at home? If you want your multilingual outbou...
As healthcare leaders continue to cope with rising costs and staffing shortages, they’re looking to do more with less. Yet cutting corners on translation and interpretation programs isn’t an option wh...
Machine translation tools are rapidly evolving, from the first translation engine built by Petr Troyanskii in 1930 to today's application of neural networks, where the artificial intelligence (AI) bui...
As healthcare organizations continue to battle negative operating margins and rising healthcare costs, efforts to engage and grow patients and members will be critical, particularly among populations ...
Globalization and the continuing digitization of business require high-quality, culturally appropriate translation for your business’s international expansion, but language is only one piece of implem...
As legal writer David Mellinkoff once observed, “The law is a profession of words.” In cross-border litigation, words must be translated and have the same intended impact. Mistakes during the process ...
Displaced peoples were once a far-away issue for many of us—someone else’s concern. But now, displaced peoples and refugees from global hot spots arrive daily at cities and towns across the United Sta...
Your language interpretation needs will hinge primarily on the setting and your participants. In general, one-on-one conversations like medical appointments usually require consecutive interpretation;...
With global disruptions in supply chains and production and general economic uncertainty, growing out and not up is a very attractive option for businesses. Offering an existing product or service to ...
A recent analysis by Deloitte found health inequities currently cost the US healthcare industry $312 billion a year, which could balloon to $1 trillion by 2040 if left unaddressed. Key industry stakeh...
The manufacturing industry is facing a serious labor shortage that will likely worsen. But, recruiting and retaining talent from diverse populations can fill available positions and give manufacturers...
Whether you’re expanding your reach to international markets or meeting people where they’re at domestically, the importance of making sure your message is translated properly cannot be overstated. Be...
Despite the progress made over the preceding decades, inequalities persist in many areas of American life, including healthcare. Disparities in both healthcare access and in outcomes like mortality, l...
Diverse pools of participants in clinical trials are not only important for producing the best set of data, but they also help advance health equity. To reach both goals, you need multicultural commun...
Every year, top golf players from around the world gather to compete in the United States Golf Association’s (USGA) US Women’s Open tournament. Many of these players don’t speak English and require th...
For financial institutions looking to expand their markets through multilingual translation, the stakes are high. As your brand breaks international boundaries, you’ll need to strategize how to best c...
Companies aren’t just building up anymore; they’re building out. There’s never been a better time to expand your business reach by tapping into the global market, and putting money toward language tra...
Call centers often get a bad rap for long wait times, muffled audio, and scripted responses. Customers are often on edge, expecting the worst even before a representative picks up the phone. And more ...
Redetermination after the Public Health Emergency In response to the global pandemic, the United States declared a public health emergency, which allowed individuals and families to remain enrolled in...
In April 2022, the U.S Food and Drug Administration (FDA) released guidance requiring sponsors to create diversity plans to improve enrollment of underrepresented populations in clinical trials. Altho...
The National Committee for Quality Assurance (NCQA) is dedicated to improving the quality of healthcare in the United States. But studies show that the caliber of healthcare individuals receive varies...
How can life sciences companies ensure that they are providing accurate, efficient, reputable translations for the communities they support? The key is to engage a language solutions partner with the ...
When it comes to serving the needs of multilingual customers, many companies settle for transactional translation and interpretation services. What if there was a better way that could help you expand...
Ask any medical professional, and they’ll say their number one goal is to provide quality patient care and positive health outcomes. But there’s more to meeting the needs of patients than writing pres...
How can teams implement language solutions without going over budget? What’s considered “quality” translation and interpretation to begin with? And what’s the long-term return on investment? These are...
Times are changing—and changing fast—in the world of digital technology. Businesses are trading outdated legacy processes for innovative digital transformation technology as their companies grow. Acco...
Have you evaluated your process for translating member grievances and appeals? Even the most conscientious Managed Care Organizations (MCOs) have disputes with patients and their providers. These can ...
This article was originally published in January 2021 and has been updated. Patients from linguistically and culturally diverse backgrounds experience health disparities and adverse health outcomes co...
As of 2022, more than 25 million U.S. residents spoke a language other than English at home, according to the US Census Bureau. Utility companies provide essential services, and it’s vital to ensure t...
Did you know that one in five people in the U.S. speaks a language other than English at home? Imagine them navigating a life where every conversation, every piece of information, feels just out of re...
At long last, the European Union (EU) Clinical Trials Information System (CTIS) is ready for action. That means that on January 31, 2022, EU Regulation 536 goes into effect. Although there is a one-ye...
Language should never be a barrier to receiving information, support or services in legal, financial, medical, business, or non-profit settings. Every customer deserves gold-standard support in the la...
Healthcare providers, take note: effective January 1, 2022, your office must comply with the No Surprises Act. That means it’s your responsibility to make sure that your patients know if they will be ...
From routine checkups to medical emergencies, patients count on hospitals to provide excellent treatment. In order to ensure the best quality care, medical professionals must be able to communicate wi...
With October being National Breast Cancer Awareness month, it is important to recognize the importance of preventative care in reducing readmissions hospitalizations. Further, with the context of toda...
This article was originally published in June 2017 and has been updated. Since it launched in 2008, Spotify has become a leader in the music streaming scene. Over 50 million paid subscribers use the s...
This article was originally published in April 2017 and has been updated. Communication across cultures can be challenging. But in an age of globalization, effective multicultural communication is vit...
It is widely known that healthcare and health insurance are deeply complex and challenging to navigate in the United States. In fact, a 2020 KFF survey found half of consumers who looked for coverage ...
This article was originally published in August 2017 and has been updated. When the now-defunct Braniff Airlines released an ad targeting its Spanish speaking consumers in 1987, it likely couldn’t hav...
A complex health system can’t survive without care coordination. As the world continues to globalize, care coordination models have had to adjust in order to provide access to sufficient healthcare fo...
Brazil's economy is set to grow by 1.7% in 2024, backed by a massive consumer base of over 214 million people. For brands looking to tap into this potential, success hinges on more than just speaking ...
Within the healthcare industry, machine translation (MT) has rapidly come into focus as a solution for managing turnaround time and efficiency within the translation process. However, as organizations...
Solving HRA Completion Rate Challenges with Bilingual Care Liaisons and Bilingual Resources for LEP Outreach One central objective that many health insurers face is increasing Health Risk Assessment (...
Did you know that August is National Immunizations Awareness Month? With flu season right around the corner, now is the perfect time to start thinking about getting your flu shot. Additionally, with t...
This article was originally published in August 2017 and has been updated. Airbnb, the home-sharing service that amassed nearly $47 billion in gross booking value in 2021, is accessible in virtually e...
Healthcare organizations in the United States provide care to a highly diverse patient demographic. Effectively connecting and communicating with these patients is vital to the overall care experience...
This article was originally published in August 2018 and has been updated. In 2018, Facebook received strong criticism for an embarrassing translation mistake triggered by its algorithm. After a 6.9 m...
This article was originally published in October 2020 and has been updated. Terminology management is a critical and key component to ensuring optimal translation quality for all localized content. It...
This article was originally published in November 2016 and has been updated. The world is now more interconnected than ever before. The ease of travel, the internet in all of its forms and the wide av...
The European Medical Device Regulation (MDR) is an extremely daunting set of rules for medical devices within the European Union. The MDR comprises more than 100 articles, making it virtually impossib...
Although the global pandemic is not yet behind us, immense progress has been made in recent months. This would not have been possible without the thousands of clinical trials that took place. With the...
Healthcare is complex. It’s fragmented, can be expensive, and it has long suffered from a lack of coordination. In fact, costs for patients with uncoordinated care are 75% higher than for matched pati...
Although the COVID-19 pandemic will be remembered as a global catastrophe, it also gave rise to worldwide cooperation in order to solve the biggest medical crisis in a century. While the world is not ...
At United Language Group, our experience and commitment to quality have helped us understand our pivotal role in creating true end-to-end partnerships. Most language service providers (LSPs) understan...
Earlier this month, United Language Group (ULG) partnered with LocWorld, Next Level Globalization (NLG), and Boston Scientific to discuss the power of partnership. Speakers Eileen Kerry and Tommy Davi...
Communication is essential to many aspects of everyday life, including personal interactions as well as accessing medical treatment and legal assistance. To learn how to more effectively communicate w...
Even before COVID-19 upended life in every country on the planet, numerous problems existed both globally and locally that international non-governmental organizations (INGOs) are uniquely equipped to...
Effective communication is a vital part of many aspects of modern life. When a patient's health and well-being—and maybe even survival—is on the line, effective communication can be the key to a succe...
Back in 2016, a survey found that just 4% of Americans were able to correctly define all four terms that determined how much they would have to pay for medical services and drugs under their health in...
As the impact of the pandemic is still very much affecting everybody throughout the globe, it has generated profound disruption across the digital health sector. Although COVID-19 has created change i...
As states like Alaska, Mississippi, and Arizona begin opening up appointments for all individuals 16 and older, it seems like “normal” may return sometime in the near future. Yet, for as many people w...
Innovation is the ability to see change through an opportunity. It's the true driving force that sits behind the medical device industry, and it's what saves more and more lives each and every year. M...
Electronic Clinical Outcome Assessment, more commonly known as ECOA, revolves around the procedure of capturing data electronically in clinical trials, as opposed to on paper. Many state that eCOA is ...
In today's world, consumers have a constant expectation to receive things instantly. Whether this is through Prime on Amazon, or free next-day delivery from the billion stores on the web - digital tec...
Throughout the numerous lockdowns that the COVID-19 crisis induced upon us all, remote personal interaction became the new normal. It's what reduced potential exposure for everyone around the world, b...
Medical devices are a vital healthcare innovation. They exist to monitor, replace, or modify anatomy or physiological processes, and improve patient outcomes throughout the means. However, if not adeq...
In the third and final webinar of the series with Ronald Boumans, senior consultant for regulatory affairs at Emergo by UL we learned on the importance of Summary of Safety and Clinical Performance (S...
If you are anything like us, you’ve experienced steady changes with the continuously evolving MDR requirements. In 2020, the new European Medical Device Regulation (MDR) was rolled out. These guidelin...
European Medical Device Regulation (MDR) is continuously evolving, making it difficult to keep up with all of its requirements. It is important to understand these guidelines to ensure that your medic...
It has now been a year since the European Union’s new Medical Device Regulation (MDR) enforcement. It may seem like a long time ago, but there is still work to be done and regulations to understand so...
We are repeatedly told that communication is key, yet many businesses overlook a common communication barrier: language. Language barriers are challenging for everyone involved because they cause misu...
As we round the corner into 2021, the spotlight continues to be on health and healthcare. We know that a healthy diet, physical exercise, and routine check-ups can keep us in tip-top shape, but what i...
The COVID-19 pandemic has shed a spotlight on the systemic inequalities and lack of access to health care for patients and members with Limited English Proficiency (LEP). Across the care continuum you...
Section 1557 of the Affordable Care Act (ACA) prohibits healthcare providers from discriminating against individuals on the basis of race, color, national origin, sex, age, or disability. There are sp...
According to the U.S. Census, the 2018 midterm elections attracted the highest voter turnout in four decades—fifty-three percent of the citizen voting-age population. This represented a higher turnout...
Telehealth has proven to be an incredibly effective response to the stay-at-home orders incited by the COVID-19 pandemic. The telehealth services industry is expected to grow nearly 65% in 2020 as dem...
Happy Data Privacy Day! Do you know how your data is being used, and by whom? The systems we interact with and use every day can compromise sensitive data and leave us vulnerable to phishing schemes a...
Translating legal documents can be a challenging endeavor, especially for translators unfamiliar with the industry. Overcoming legal translation challenges requires a combination of creativity and acc...
Apple. Microsoft. Starbucks. It seems that wherever you go, these brands have a strong presence and a large share of the consumer market. Although most companies start out in one country (or, on a mic...
The countdown to May 2020 is on. With less than a year until the new Medical Device Regulation (MDR) laws are enforced, many manufacturers and healthcare companies are battling a series of implementat...
This article was originally published in July 2019 and has been updated. Artificial Intelligent Machine Translation (AI MT), like ULG's MT technology Octave MT, can unlock tremendous opportunity for g...
This article was originally published in June 2019 and has been updated. Many companies already use instantaneous translation engines—Machine Translation (MT)—for technical documentation and large vol...
Our digital world is changing multilingual communication and the way we localize for global markets. At this year’s LocWorld40 “Go Global, Be Global” conference in Estoril, Portugal we uncovered insig...
Healthcare accessibility is a challenge facing millions, and an issue ULG is dedicated to working to improve. At this year’s “Paving the Way to Healthcare Access” conference sponsored by UMass Memoria...
Since 1947, the International Organization for Standardization (ISO) has been creating quality control standards to ensure the safety of products and services worldwide. With more than 22,000 quality ...
ULG achieved HITRUST CSF certification in 2019 as a means to demonstrate our ongoing commitment to protecting sensitive information and managing data risk. HITRUST is a non-profit authoritative body t...
With regulations such as GDPR and the Right to Be Forgotten frequently in the news, data privacy has become a hot-button issue over the past few years. Medical device companies operating within the Eu...
Smart watches. Smart homes. Smart cars. Smart...pacemakers? The prime example of the Internet of Things (IoT): smart devices. They have permeated the global market in recent years and are steadily gro...
It’s nearly the one-year mark for the Global Data Protection Regulation (GDPR) and we’re starting to see enforcement already. Most notably, of course, is the $57 million fine to Google for violations....
Over the past few years, the EU has enacted a series of new regulations related to healthcare and medical devices. For example, the new In Vitro Diagnostic Regulation (IVDR 2017/746) addresses several...
Almost two years after its initial publication, many medical device companies are still in the process of adapting to the new EU Medical Device Regulation (MDR). Although this regulation was released ...
For content to appeal to a global audience, translating the text is only the first step. Multimedia content is key to appealing to today’s viewers, and localized multimedia content is key to making th...
Today’s announcement that France has fined Google nearly $57 million for GDPR violations. This makes it clear just how serious the European Union is about enforcing the Global Data Protection Regulati...
By Christopher Crowhurst, CTO Last week I became a statistic. One of the half billion – yes, that’s five followed by eight zeros – people who had their information compromised by the Marriot hotel dat...
Consider that 41% of adults and 55% of teens are using voice search every day and voice searches make up 20% of all mobile searches on Google. These numbers are only going to increase as voice recogni...
With the medical industry constantly expanding and sharing knowledge and products worldwide, having a physical file room to house all paperwork and records is no longer a viable option. Medical device...
When the European Union passed the Medical Device Regulation (MDR) back in April 2017, economic operators involved in the importation and distribution of medical devices became subject to new regulato...
As 2018 draws to a close, it’s time to look forward at 2019. The language services industry is always changing, so what will the new year bring? These are our top four translation trends to look for i...
Numbers are numbers, right? A zero is a zero in English the same way it is in Arabic or Mandarin. But what about everything surrounding the numbers in a financial document? What about financial contex...
You’ve probably heard of the project management triangle, a constant balancing act of speed, quality, and cost. Conventional wisdom suggests you can only pick two of these variables at a time. For tra...
When shopping around for a Language Solutions Partner (LSP) to work on their translation project, clients tend to use turnaround time as one of the deciding factors. The faster a product gets to marke...
It’s been six months now since the General Data Protection Regulation, otherwise known as the GDPR, rocked the online business world. How well are consumers and businesses faring under the new legisla...
You’ve probably heard the adage, “A picture is worth a thousand words.” This is especially true when an organization expands its operations or product offerings into new countries and must communicate...
You probably already know about the importance of localizing your website. You’ve heard that people prefer to shop in their native language, but there are also additional benefits of localization that...
The lifecycle of a translation project has many moving parts – translation, proofreading, editing and localization – that need to be accounted for. And even after all these phases are completed and th...
Many organizations struggle to manage the demand for quality digital content and videos in just one language. So, is it worth it to provide content in other languages also? If you have a global audien...
You’ve probably heard the term QA/QC, which stands for “Quality Assurance” and “Quality Control.” Together, they comprise what is known as a “total quality management system” (QMS), a comprehensive se...
A recent Coca-Cola marketing campaign in New Zealand didn’t go as planned for the giant soft-drink manufacturer. The company attempted to combine a popular greeting that English-speaking New Zealander...
You’ve identified a need to expand your company offerings to a new country or revamp your existing materials to better communicate with different audiences around the world. You’ve collaborated with y...
Interpreters play an essential role in helping people who speak different languages communicate in a wide range of scenarios, such as business meetings, emergency medical calls, and legal support. In ...
Marketers know the importance of understanding current trends and being able to separate effective tactics from trendy buzzwords. What about translation and localization? You might be wondering just h...
The bulk of translation projects are conducted on computers and through the Internet. The client must transfer the original document and any supplementary materials to the translator at the start of t...
The International Organization for Standardization (ISO) is the world’s leading quality control organization that sets standards related to manufacturing, product labeling, and safety. Many companies ...
Does your language service partner (LSP) offer a TMS connector along with their translation management system? If you’re not sure, or you have no idea what a TMS connector is, you’ve come to the right...
Until the late nineteenth-century, Japan was characterized as an isolationist nation with a self-contained economy and culture. The twentieth and twenty-first centuries saw Japan’s rapid rise as a maj...
When a document needs to be translated, it’s tempting to plug the words into Google Translate or log onto Upwork to find a freelancer who specializes in the language you need. While these methods migh...
Spurred by globalization, international expansion within organizations, and increased migration patterns, growth in the language solutions industry has been accelerating at a rapid pace. According to ...
When a Language Solutions Partner (LSP) translates a document for a client, they adhere to quality assurance standards by assembling a professional team that includes linguists, subject matter experts...
How much will good translation services cost? It's one of the most common questions we hear from clients. It's also one of the most challenging questions to answer, simply because there are so many va...
In 2011, the American trivia game show Jeopardy! featured a special guest contestant: IBM’s Watson, a supercomputer. Watson was selected to compete against the show’s top winners, Ken Jennings and Bra...
A translation memory (TM) is one of the most effective methods for reducing time and cost when completing a translation project. It is an electronic database that keeps track of certain segments of a ...
It’s that time of year again. Across the United States, children are heading back to school. Naturally, many children have mixed feelings about this. However, English Language Learners (ELL) and their...
According to the International Data Corporation (IDC), 40% of digital transformation initiatives will use Artificial Intelligence (AI) services by 2019 and 75% of enterprise applications will use AI b...
Facebook has over 3 billion users located around the world. With such a diverse global audience, translation is now an essential part of Facebook’s business model. Here are 5 ways Facebook is using tr...
For organizations undergoing an international merger & acquisition or considering one in the future, it is imperative that all parties involved understand the terms and conditions of the deal and ...
According to the Mayo Clinic, "hundreds of thousands of people" are injured by medication errors every year in the United States. Some of those errors are caused by doctors prescribing the wrong medic...
Since 1947, the International Organization for Standardization (ISO) has created thousands of quality control parameters for a variety of industries to ensure that global companies produce the safest ...
Suppose you go to a garage sale, and you find a first edition copy of a well-known book, signed by the author. You want to buy the book as a gift for your best friend, but you don’t know if the signat...
The World Cup kicked off earlier this month. Soccer fans from around the world are gathering in Russia to watch the games in person. Millions more are following along at home. This major international...
Organizations use videos for a variety of purposes, including employee training, product instructions, and marketing. In recent years, video has proven to be a particularly effective means of engageme...
After a two-year transitional period, the day has finally come – today the General Data Protection Regulation (GDPR) goes into effect, forcing companies across the globe to abide by a new set of data ...
Manufacturing is an industry that is constantly changing in terms of the technology used, the industrial and consumer products created, and the countries where the factories are managed. A recent stud...
Last week ULG hosted a webinar on the language-specific requirements of the European Union’s new Medical Device Regulation (MDR). Renowned MDR expert, Ronald Boumans, discussed key language-specific a...
Translation is essential for today’s global businesses. It allows multilingual teams to work together, makes it possible to communicate rules and operating procedures to employees around the world, an...
When prospective clients approach us with a new project, one of the first questions they ask is about the turnaround time. How long is it before the translation project is finished? The short answer: ...
In the language services world, the two concepts that are discussed most frequently are “translation” and “localization.” Although the two have a lot in common and are often used interchangeably, ther...
The European Union’s new Medical Device Regulation (MDR) will begin being enforced in 2020. It seems like a long way off, but it will be here sooner than we think. The regulation, which represents a s...
When sending a communication in a different language, it can be tempting to rely on an online translator like Google Translate that provides instant results. After all, we all love a convenient soluti...
May 11, 2018 On a recent trip to Australia, French Prime Minister Emmanuel Macron committed a rather embarrassing slip of the tongue. “Thank you and your delicious wife for your warm welcome…” Macron ...
May 08, 2018 Today’s global companies face an interesting paradox: Technology enables them to reach new audiences around the globe, but also forces them to overhaul their communication strategies to s...
According to the Center for Disease Control, in the U.S. alone there are 990.8 million physicians’ visits and 267.1 million emergency room visits or hospital outpatient visits in a year. The patients ...
Strong communication is foundational to your relationships with customers. With more than 25 million people in the United States who are limited English proficient (LEP), most companies have at least ...
While HIPAA compliance might complicate your life, the goal of the regulation is really the same as yours: protecting patients. You’re looking out for their physical well-being, while HIPAA is safegua...
This article was originally published in April 2018 and has been updated. If you’re at all familiar with the language translation industry, you’ve heard debate about the pros and cons of machine trans...
It’s a familiar trope that emerges time and time again in science fiction: human invents machine, machine becomes smarter than human, machine replaces human. However, in the language services industry...
This article was originally published in April 2018 and has been updated. How do you know when machine translation is right for a particular job or for your business? While some translation jobs are b...
Since 1977, the Foreign Corrupt Practices Act (FCPA) has been the leading anti-corruption legislation for companies in the U.S. and those that trade on U.S. financial exchanges. The law lays out stric...
From Experian to Facebook, large-scale data breaches have become a regular part of the news cycle. But the need to protect customer data isn't limited to enterprise organizations. Companies of all siz...
What makes quality healthcare? The Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, looks to answer that very question, and has been used since 2006 to gauge patients’ pers...
Business communication almost always relies and builds upon material that has already been created, unless the company is new. You don’t write a new company description every time you send out a press...
Published on May 11, 2018 In recent years, the European Union has introduced various measures to improve data security and protect citizens’ personal information. To this end, the EU Privacy Shield wa...
How good can Machine Translation (MT) be? Very good, according to Microsoft. Earlier this month, the tech company announced it had created an MT system that reached “human parity” in translating Chine...
Medical professionals are increasingly noting the correlation between patient health and health literacy. The more people are able to comprehend and understand about their healthcare, the more effecti...
With the GDPR deadline rapidly approaching, organizations are taking the final steps toward ensuring compliance for their data security systems. In Articles 33 and 34, the GDPR outlines the specific p...
Post-editing is a critical part of the process when you use Machine Translation (MT). In exchange for the speed, efficiency and friendly price tag of MT, you’ll have to spend some time reviewing and i...
Scientific and medical advances are often dependent on the results of research involving human subjects. This research requires significant ethical and safety considerations, and clinical trials invol...
On May 5, 2017, the European Commission released the new Europe (EU) Medical Device Regulations (MDR) in an effort to create a more unified and transparent system for medical devices. The MDR will bec...
