ULG is singularly focused on providing the highest quality interpreting with an excellent customer experience for each and every call.
Our operational expertise in telecom, contact center technologies, and over-the-phone interpreting services stand out in the marketplace for quality and consistency. Our OPI technology team ensures service consistency and business continuity for our valued clients. Our linguists provide interpreting for millions of calls per year in industry verticals such as government, healthcare, legal services, and insurance.
ULG’s OPI services are easily accessed via a custom toll-free number, connecting end users to skilled interpreters in a matter of seconds. We assist global callers 24 hours a day, 7 days a week with professional interpreters in over 200 languages. We also support TTY/TDD communication, and Limited English Proficiency (LEP) callers.